Double Dee Equine LLC

Privacy Policy

Last Updated: October 8, 2026

Double Dee Equine LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, purchase custom horse tack, or communicate with us.

By using our website or purchasing our products, you acknowledge this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our business:

Personal Information

• Name

• Billing and shipping address

• Email address

• Phone number, if provided

• Order and purchase history

Order and Customization Information

When you purchase handmade or custom horse tack, we may collect details necessary to fulfill your order, including measurements, color selections, material preferences, hardware choices, design specifications, and other customization requests.

Payment Information

Payments are processed through the payment provider available at checkout. We may receive limited payment-related information, such as payment status, transaction details, and billing information. We do not intend to store full payment card numbers or security codes on our own systems.

Website and Technical Information

When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages viewed, and general website usage data. This information may be collected through cookies or similar technologies, depending on the website platform and tools we use.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders for our handmade and custom horse tack.

• Communicate with you about purchases, shipping, and order updates.

• Confirm customization details and obtain information needed to complete your order.

• Process payments, prevent fraudulent transactions, and maintain business records.

• Respond to questions, requests, and customer service concerns.

• Improve our website, products, and customer experience.

• Send promotional emails or business updates when permitted by law and, where required, with your consent.

• Comply with applicable legal, tax, accounting, and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information for money.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors: To securely process transactions.

• Shipping and delivery providers: To deliver your orders.

• Website and e-commerce providers: To operate our website, manage orders, and provide customer service.

• Business service providers: To support functions such as email communications, website analytics, and fraud prevention, where applicable.

• Legal or regulatory authorities: When required by law, legal process, or to protect our rights and the safety of others.

These parties may process information in accordance with their own privacy policies and applicable agreements or legal obligations.

4. Cookies and Website Technologies

Our website or service providers may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve the shopping experience.

You may be able to manage cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect some website features.

5. Email Communications

We may use your email address to send order confirmations, shipping notifications, responses to inquiries, and other service-related messages.

If we send promotional emails, you may unsubscribe using the instructions provided in the message. Unsubscribing from promotional emails will not prevent us from sending important communications related to your orders or transactions.

6. Data Security

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted or stored electronically.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and tax records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

When information is no longer needed, we take reasonable steps to delete it or otherwise dispose of it securely, subject to applicable recordkeeping requirements.

8. Your Privacy Rights

Depending on where you live and applicable law, you may have the right to:

• Request access to certain personal information we hold about you.

• Request correction of inaccurate personal information.

• Request deletion of certain personal information.

• Opt out of certain marketing communications.

• Exercise other privacy rights provided under applicable state or federal law.

Some requests may be subject to legal exceptions, including information we must retain for tax, accounting, transaction, or legal purposes.

To submit a privacy request, contact us using the email address listed below. We may need to verify your identity before processing your request.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services for payments, shipping, social media, or other business functions.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website and products are intended for a general audience and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 without appropriate authorization where required by law.

If you believe a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website services, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact us:

Business Name: Double Dee Equine LLC
Email: doubledeeequine@gmail.com

Thank you for trusting Double Dee Equine LLC with your business. We value your privacy and appreciate your support of our handmade custom horse tack.