Double Dee Equine LLC

Terms and Conditions

Last Updated: October 8, 2026

Welcome to Double Dee Equine LLC! These Terms and Conditions govern your use of our website and the purchase of our handmade and custom horse tack products.

By accessing our website, placing an order, or purchasing our products, you agree to these Terms and Conditions. Please read them carefully before making a purchase.

If you do not agree with these terms, please do not use our website or purchase our products.

1. About Our Business

Double Dee Equine LLC specializes in handmade and custom horse tack. We strive to provide quality craftsmanship, accurate product descriptions, and helpful customer service.

For questions about our products, orders, or these Terms and Conditions, please contact us at doubledeeequine@gmail.com.

2. Products and Handmade Variations

Our products may be handmade, made to order, or customized according to customer selections.

Because of the nature of handmade craftsmanship, slight variations in color, texture, finish, stitching, dimensions, and other details may occur. Natural materials, including leather, may have variations in grain, markings, and appearance.

Product photographs are provided for illustrative purposes. Actual colors and appearances may vary depending on lighting, photography, device settings, and the materials used.

We make reasonable efforts to ensure product descriptions, images, prices, and customization options are accurate. However, we cannot guarantee that every product will appear exactly as displayed in photographs.

3. Custom Orders and Personalization

Customers are responsible for carefully reviewing all custom-order details before submitting an order, including measurements, sizes, colors, materials, hardware, designs, and other specifications.

Please provide accurate information and respond promptly if additional details are requested.

Custom products may require additional production time depending on the complexity of the design, material availability, and current order volume.

Once work has begun on a custom order, changes or cancellations may not be possible. Please contact us as soon as possible if you need to request a change.

Any restrictions on cancellations, returns, or refunds for custom products are subject to our separate Return and Refund Policy and applicable law.

4. Orders and Acceptance

Submitting an order constitutes a purchase request. We reserve the right to review and accept or decline orders where permitted by law.

We may be unable to fulfill an order due to product unavailability, pricing or listing errors, suspected fraudulent activity, or other legitimate business reasons.

If we cancel an order after payment has been collected, we will arrange an appropriate refund for the amount paid for the canceled order.

You are responsible for ensuring that the contact, billing, and shipping information provided at checkout is accurate and complete.

5. Pricing and Payment

All prices are displayed in the currency indicated on our website.

Prices, product availability, and promotions may change without notice. Changes will not retroactively alter a completed purchase except where required by law or agreed upon with the customer.

Payment must be completed through the payment methods offered at checkout. Applicable shipping charges and taxes will be displayed or calculated as part of the checkout process, where applicable.

We reserve the right to correct pricing errors and to contact customers regarding an affected order. If an order cannot be fulfilled at the agreed price, we will provide an appropriate resolution in accordance with applicable law.

6. Shipping and Delivery

We currently ship within the United States only.

Our standard order processing time is generally 1–3 business days after order confirmation. Custom or made-to-order products may require additional production time, depending on the order.

Shipping charges are the customer's responsibility unless otherwise stated at checkout or in a promotion.

Delivery dates and shipping estimates are not guaranteed unless expressly stated otherwise. Delays may occur due to weather, carrier disruptions, holidays, or circumstances beyond our reasonable control.

For additional information, please review our separate Shipping Policy.

7. Returns, Exchanges, and Refunds

Our return, exchange, cancellation, and refund procedures are described in our separate Return and Refund Policy.

Please review that policy before purchasing, particularly if you are ordering custom or personalized horse tack.

Nothing in these Terms and Conditions excludes or limits any consumer rights that cannot legally be excluded or limited under applicable law.

8. Proper Use and Safety of Horse Tack

Horse tack is used in activities involving animals, equipment, and potentially unpredictable conditions. Proper product selection, fitting, inspection, maintenance, and use are important for the safety of horses and riders.

Customers are responsible for:

• Selecting products appropriate for their intended use and their horse's needs.

• Providing accurate measurements and customization specifications.

• Inspecting products before each use and periodically thereafter.

• Following appropriate care, cleaning, storage, and maintenance instructions.

• Discontinuing use of any product that appears damaged, worn, defective, or otherwise unsafe.

• Consulting a qualified equine professional when assistance with fit, suitability, or safe use is needed.

Our products are not a substitute for proper training, safe horsemanship, appropriate equipment selection, or professional judgment.

If you believe a product has a defect or safety concern, discontinue use and contact us at doubledeeequine@gmail.com.

Nothing in this section waives or limits any liability or legal responsibility that cannot be waived or limited under applicable law.

9. Intellectual Property

Unless otherwise stated, the content on our website, including product photographs, written descriptions, logos, branding, graphics, and original designs, is owned by Double Dee Equine LLC or used with appropriate permission.

You may not reproduce, distribute, modify, publish, or commercially use our protected content without prior written permission, except where permitted by law.

Purchasing a product does not transfer ownership of our intellectual property.

10. Website Use

You agree to use our website lawfully and responsibly.

You may not use our website to engage in fraudulent activity, interfere with its operation, attempt unauthorized access, distribute malicious software, or violate the rights of others.

We may restrict or suspend access to our website when reasonably necessary to protect our business, customers, website security, or legal rights, subject to applicable law.

11. Third-Party Services and Links

Our website may use third-party services for payment processing, website hosting, shipping, analytics, or other business functions. It may also contain links to external websites.

Third-party services and websites may be governed by their own terms and privacy policies. We are not responsible for the content or practices of independent third parties, except to the extent responsibility cannot be excluded under applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Double Dee Equine LLC will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms and Conditions excludes or limits liability for fraud, intentional misconduct, gross negligence where applicable law prohibits such limitation, personal injury or other harm where liability cannot legally be excluded, or any other liability that cannot be excluded or limited by law.

Any applicable legal rights and remedies remain available to customers.

13. Indemnification

To the extent permitted by applicable law, you agree not to misuse our website or products in a way that unlawfully harms our business or others.

Nothing in this section requires you to indemnify us for our own unlawful conduct or waives rights that cannot legally be waived.

14. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our separate Privacy Policy for additional details.

15. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our products, business practices, website services, or legal requirements.

Updates will be posted on this page with a revised “Last Updated” date. The updated terms will apply as permitted by law.

Changes will not retroactively remove rights associated with completed purchases where doing so would violate applicable law.

16. Governing Law

These Terms and Conditions are governed by the laws of the State of Washington, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes will be handled in accordance with applicable law, including any mandatory consumer protections or jurisdictional requirements.

17. Contact Information

If you have questions about these Terms and Conditions, our products, or an order, please contact us:

Business Name: Double Dee Equine LLC
Email: doubledeeequine@gmail.com

Thank you for choosing Double Dee Equine LLC and supporting handmade custom horse tack. We appreciate your business and look forward to serving you!